Introduction
Welcome to Alchemy Connect (“App,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of Alchemy Connect, its website, mobile applications, and related services (collectively, the “Service”). By creating an account, downloading, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
Welcome to Alchemy Connect (“App,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of Alchemy Connect, its website, mobile applications, and related services (collectively, the “Service”). By creating an account, downloading, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
Eligibility
Age Requirement. You must be at least 18 years old to use the Service.
Authority. You represent and warrant that you have the legal capacity to enter into these Terms.
Compliance. You agree to comply with all applicable laws and regulations when using the Service.
Age Requirement. You must be at least 18 years old to use the Service.
Authority. You represent and warrant that you have the legal capacity to enter into these Terms.
Compliance. You agree to comply with all applicable laws and regulations when using the Service.
Account Registration
Account Creation. You must register with a valid email address or social login.
Accuracy. You agree to provide accurate, current, and complete information and to update it as needed.
Security. You are responsible for maintaining the confidentiality of your password and for all activities under your account.
Verification. We may verify your identity via government ID or other means; refusal may result in account suspension.
Account Creation. You must register with a valid email address or social login.
Accuracy. You agree to provide accurate, current, and complete information and to update it as needed.
Security. You are responsible for maintaining the confidentiality of your password and for all activities under your account.
Verification. We may verify your identity via government ID or other means; refusal may result in account suspension.
Subscriptions & Payments
Plans. The Service may offer free and paid subscription tiers. Features vary by plan.
Billing. Paid subscriptions renew automatically unless canceled prior to the renewal date.
Refunds. All fees are non‑refundable except as required by law or at our sole discretion.
Payment Methods. We accept credit/debit cards and other payment methods. You authorize us to charge your chosen payment method.
Price Changes. We may adjust subscription fees; changes will apply to renewals following notice.
Plans. The Service may offer free and paid subscription tiers. Features vary by plan.
Billing. Paid subscriptions renew automatically unless canceled prior to the renewal date.
Refunds. All fees are non‑refundable except as required by law or at our sole discretion.
Payment Methods. We accept credit/debit cards and other payment methods. You authorize us to charge your chosen payment method.
Price Changes. We may adjust subscription fees; changes will apply to renewals following notice.
User Conduct & Community Guidelines
You agree not to use the Service to:
You agree not to use the Service to:
Harass, abuse, or threaten other users.
Post hateful, violent, or sexually explicit content.
Impersonate any person or entity.
Solicit money or personal data from other users.
Engage in fraudulent or deceptive activities.
Upload viruses or malicious code.
Circumvent any access or usage restrictions.
We reserve the right to remove content, suspend or terminate accounts that violate these rules.
We reserve the right to remove content, suspend or terminate accounts that violate these rules.
Content Ownership & License
Your Content. You retain ownership of photos, messages, and profile information you post (“Your Content”).
License to Us. By posting Your Content, you grant Alchemy Connect a worldwide, royalty‑free, sublicensable license to host, use, and display that Content in connection with operating the Service.
Third‑Party Content. You acknowledge that other users’ Content is their own, and we are not responsible for its accuracy or legality.
Your Content. You retain ownership of photos, messages, and profile information you post (“Your Content”).
License to Us. By posting Your Content, you grant Alchemy Connect a worldwide, royalty‑free, sublicensable license to host, use, and display that Content in connection with operating the Service.
Third‑Party Content. You acknowledge that other users’ Content is their own, and we are not responsible for its accuracy or legality.
Activity Data & Public Profiles
Data We Collect. In addition to profile and usage data, we collect information about videos you watch, courses you take, events you attend, and other in‑App activities.
Profile Display
Your participation history (videos watched, courses completed, events attended) may appear on your public profile by default.
User Control. You can disable activity sharing or edit your watch and participation lists at any time via your profile settings.
Data We Collect. In addition to profile and usage data, we collect information about videos you watch, courses you take, events you attend, and other in‑App activities.
Profile Display
Your participation history (videos watched, courses completed, events attended) may appear on your public profile by default.
User Control. You can disable activity sharing or edit your watch and participation lists at any time via your profile settings.
License Restrictions
You may not copy, modify, distribute, sell, or lease any part of the Service or included software, nor may you reverse engineer or attempt to extract the source code, unless laws prohibit such restrictions or you have our written permission.
You may not copy, modify, distribute, sell, or lease any part of the Service or included software, nor may you reverse engineer or attempt to extract the source code, unless laws prohibit such restrictions or you have our written permission.
Feedback
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use and incorporate them without restriction or compensation to you.
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use and incorporate them without restriction or compensation to you.
Account Inactivity
We reserve the right to deactivate or delete accounts that have been inactive for more than 12 months, with prior notice via email or in-app notification.
We reserve the right to deactivate or delete accounts that have been inactive for more than 12 months, with prior notice via email or in-app notification.
Beta Features
Some features may be offered as beta versions. These are experimental and may be modified or discontinued at any time without notice. We are not liable for any issues resulting from use of beta features.
Some features may be offered as beta versions. These are experimental and may be modified or discontinued at any time without notice. We are not liable for any issues resulting from use of beta features.
Accessibility
We are committed to providing an accessible experience for all users. If you encounter any accessibility barriers, please contact us at accessibility@alchemyconnect.com.
We are committed to providing an accessible experience for all users. If you encounter any accessibility barriers, please contact us at accessibility@alchemyconnect.com.
Privacy Policy
A. Information We Collect
Account Data: Name, email, phone number, date of birth, gender.
Profile Data: Photos, bio, interests, preferences, location (GPS or IP‑derived).
Usage Data: Log‑ins, messages, matches, swipes, session duration, device type, IP address, cookies.
Activity Data: Videos watched, courses taken, events attended, and other in‑App interactions.
Payment Data: Billing information, subscription history (processed by our payment processor).
Third‑Party Data: Data from social logins or integrated services (with your permission).
Account Data: Name, email, phone number, date of birth, gender.
Profile Data: Photos, bio, interests, preferences, location (GPS or IP‑derived).
Usage Data: Log‑ins, messages, matches, swipes, session duration, device type, IP address, cookies.
Activity Data: Videos watched, courses taken, events attended, and other in‑App interactions.
Payment Data: Billing information, subscription history (processed by our payment processor).
Third‑Party Data: Data from social logins or integrated services (with your permission).
B. How We Use Your Information
We use your data to:
Provide and improve the Service.
Authenticate and manage your account.
Personalize matches, video and course recommendations.
Process payments and prevent fraud.
Facilitate in‑App messaging.
Display your participation history on your public profile (unless you disable it).
Send transactional and marketing communications (with opt‑out).
Protect against security threats and abuse.
Comply with legal obligations.
We use your data to:
Provide and improve the Service.
Authenticate and manage your account.
Personalize matches, video and course recommendations.
Process payments and prevent fraud.
Facilitate in‑App messaging.
Display your participation history on your public profile (unless you disable it).
Send transactional and marketing communications (with opt‑out).
Protect against security threats and abuse.
Comply with legal obligations.
C. How We Share Your Information
We may share your information with:
Other Users: Profile data and publicly displayed activity become visible to other users based on your privacy settings.
Service Providers: Third‑party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
Legal & Enforcement: If required by law, court order, or to protect rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets; you will be notified.
We may share your information with:
Other Users: Profile data and publicly displayed activity become visible to other users based on your privacy settings.
Service Providers: Third‑party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
Legal & Enforcement: If required by law, court order, or to protect rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets; you will be notified.
D. Cookies & Tracking Technologies
We and our partners use cookies, web beacons, and similar technologies to collect usage data, enable functionality, and deliver targeted advertising. You can manage cookie preferences through your browser settings.
We and our partners use cookies, web beacons, and similar technologies to collect usage data, enable functionality, and deliver targeted advertising. You can manage cookie preferences through your browser settings.
E. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is impenetrable; we cannot guarantee absolute security.
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is impenetrable; we cannot guarantee absolute security.
F. Data Retention
We retain personal information as long as needed to operate the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account; we will then delete your personal data unless retention is legally required.
We retain personal information as long as needed to operate the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account; we will then delete your personal data unless retention is legally required.
G. Your Rights and Choices
Access & Correction: You can view or update your profile data in account settings.
Deletion: You may delete your account at any time; residual data may remain in backups.
Activity Controls: You may disable or edit your publicly displayed activity history via profile settings.
Marketing Opt‑Out: Follow unsubscribe links or contact us at privacy@alchemyconnect.com.
Location Data: You can disable location services via your device settings.
Access & Correction: You can view or update your profile data in account settings.
Deletion: You may delete your account at any time; residual data may remain in backups.
Activity Controls: You may disable or edit your publicly displayed activity history via profile settings.
Marketing Opt‑Out: Follow unsubscribe links or contact us at privacy@alchemyconnect.com.
Location Data: You can disable location services via your device settings.
H. Children’s Privacy
The Service is not directed to children under 18. We do not knowingly collect data from minors. If we learn of a minor’s registration, we will delete the account.
The Service is not directed to children under 18. We do not knowingly collect data from minors. If we learn of a minor’s registration, we will delete the account.
I. International Transfers
If you’re located outside the United States, your data may be transferred to and processed in the U.S. by using our Service, subject to appropriate safeguards.
If you’re located outside the United States, your data may be transferred to and processed in the U.S. by using our Service, subject to appropriate safeguards.
J. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. We’ll post the updated Policy with a new “Last updated” date and, if significant, notify you before changes take effect.
We may update this Policy to reflect changes in our practices or legal requirements. We’ll post the updated Policy with a new “Last updated” date and, if significant, notify you before changes take effect.
K. Contact Information
Email: support@alchemicalimprints.com
Mailing Address: 16192 COASTAL HIGHWAY, LEWES, DELAWARE 19958
Email: support@alchemicalimprints.com
Mailing Address: 16192 COASTAL HIGHWAY, LEWES, DELAWARE 19958
No Medical or Professional Advice
All videos, courses, events, and other content provided through the Service are for informational and educational purposes only and do not constitute medical, mental health, legal, or professional advice.
All videos, courses, events, and other content provided through the Service are for informational and educational purposes only and do not constitute medical, mental health, legal, or professional advice.
Third‑Party Coaching & Counseling Disclaimer
Alchemy Connect disclaims all liability relating to any interactions with third-party providers for services outside the platform.
Alchemy Connect disclaims all liability relating to any interactions with third-party providers for services outside the platform.
Third-Party Offerings Disclaimer
We are not the provider or operator of any third-party offerings and disclaim liability for any loss or harm resulting from them.
We are not the provider or operator of any third-party offerings and disclaim liability for any loss or harm resulting from them.
Third‑Party Services & Links
We are not responsible for third-party integrations or linked content.
We are not responsible for third-party integrations or linked content.
Reporting & Enforcement
Users may report violations via the in-app Report feature. Investigations will be conducted and content or accounts may be removed. Suspended users may appeal using the in-app form.
Users may report violations via the in-app Report feature. Investigations will be conducted and content or accounts may be removed. Suspended users may appeal using the in-app form.
Disclaimers
The Service is provided “AS IS” without warranties of any kind. We do not guarantee outcomes or matches.
The Service is provided “AS IS” without warranties of any kind. We do not guarantee outcomes or matches.
Limitation of Liability
We are not liable for indirect or consequential damages, including data loss or emotional harm.
We are not liable for indirect or consequential damages, including data loss or emotional harm.
Indemnification
You agree to indemnify us against any claims resulting from your use of the Service.
You agree to indemnify us against any claims resulting from your use of the Service.
Termination
You may delete your account at any time. We may terminate or suspend accounts for violations or inactivity.
You may delete your account at any time. We may terminate or suspend accounts for violations or inactivity.
Changes to Terms
We may update these Terms and will provide advance notice for material changes.
We may update these Terms and will provide advance notice for material changes.
Governing Law & Dispute Resolution
These Terms are governed by the laws of Delaware, USA. Disputes are subject to arbitration.
These Terms are governed by the laws of Delaware, USA. Disputes are subject to arbitration.
Contact Information
Email: support@alchemicalimprints.com
Mailing Address: 16192 COASTAL HIGHWAY, LEWES, DELAWARE 19958
Email: support@alchemicalimprints.com
Mailing Address: 16192 COASTAL HIGHWAY, LEWES, DELAWARE 19958
Reservation of Rights
All rights not expressly granted are reserved by Alchemy Connect.
All rights not expressly granted are reserved by Alchemy Connect.
Force Majeure
We are not liable for delays or failures caused by events beyond our control.
We are not liable for delays or failures caused by events beyond our control.
Entire Agreement
These Terms and our Privacy Policy form the entire agreement between you and Alchemy Connect.
These Terms and our Privacy Policy form the entire agreement between you and Alchemy Connect.
Severability and Waiver
If any provision is deemed unenforceable, it will be adjusted and the rest will remain valid.
If any provision is deemed unenforceable, it will be adjusted and the rest will remain valid.
Investigations and Data Access
In the event of a report, suspected violation, or dispute, we reserve the right to access, review, and retain any user content, including private messages, profiles, activity logs, and related metadata. This information may be used to investigate and resolve complaints, enforce these Terms, comply with legal obligations, or protect the safety and rights of users. Even after account deactivation or deletion, we may retain certain information as required by law, or to investigate and prevent potential harm, fraud, or abuse.
In the event of a report, suspected violation, or dispute, we reserve the right to access, review, and retain any user content, including private messages, profiles, activity logs, and related metadata. This information may be used to investigate and resolve complaints, enforce these Terms, comply with legal obligations, or protect the safety and rights of users. Even after account deactivation or deletion, we may retain certain information as required by law, or to investigate and prevent potential harm, fraud, or abuse.
Public Profile Information
By creating an account, you understand and agree that certain information you provide—including your name, photos, location (city-level), interests, and profile description—may be visible to other users by default. This information is considered part of your public profile. You may have the option to adjust visibility settings within your account preferences. However, some basic details (such as your name, age, and profile photo) may remain visible to facilitate meaningful connection on the platform. We are not responsible for how other users interact with or interpret your public profile content. Please use discretion when sharing personal information.
By creating an account, you understand and agree that certain information you provide—including your name, photos, location (city-level), interests, and profile description—may be visible to other users by default. This information is considered part of your public profile. You may have the option to adjust visibility settings within your account preferences. However, some basic details (such as your name, age, and profile photo) may remain visible to facilitate meaningful connection on the platform. We are not responsible for how other users interact with or interpret your public profile content. Please use discretion when sharing personal information.